About Connect9

Connect9 (C9) is a customer centric website, designed as per the needs and preferences identified from the surveys and polls. We, along with our various eCommerce providers, have agreed upon the terms that have motivated us to declare "No Question Asked for Return" for our customers as the driving philosophy at C9.  The Customer Charter posted on our website encourages customers to give their feedback on every interaction/touch-points and they can expect timely assistance and deliveries or quantified compensation from us.

The shopping experience has been simplified to one screen design viz., all eServices-shopping, sourcing, specialties, governance applications are at one place and can be accessed by a customer on a single click. Customers can fix the budget, conveniently compare the options for the desired product/service being offered at C9 by various eCommerce providers and take a well informed decision promptly. Even then, if the decision is realized to be wrong, “No-question-Asked-Return policy” secures them further.

The platform caters to people, who can avail directly as well as those who prefer "Assistance"- we have 100,000 Cybercafés/CSCs across the country as our channel partners. For that, we are aligned with CCAOI - a body representing over 100,000 Cybercafés in India and willing to market our C9 services.

The Connect9 Team

Today Internet is not only the greatest leveler, reducing the digital divide between the rich and the poor & the “haves” and the “have not’s”, it is also the most important tool that can help India overcome the infrastructural challenges and ensure that all opportunities reach the common man living even in the remotest part of the country.

 It is with this objective that we have created the Connect9 Platform focused upon ‘Delight for Consumers’ & ‘Win-win for the Partners’. The Connect9 team comprises of professionals, full of energy, having an eclectic mix of synergies and a passion to make a difference. 

Chief Mentor - Dr. Mahesh Uppal

Dr. Mahesh Uppal is the Director of Com First (India), a New Delhi based company that advises on policy, regulation and strategy. After a Ph.D. from Indian Institute of Technology, Kanpur he obtained an MA in Communications Policy Studies from City University, London. His clients include governments, Indian and international private sector as well as civil society organizations. His work deals with telecommunications in its various roles - as a major industry, utility, and tool for national development, productivity and competitiveness. He frequently comments on emerging issues in his articles as well as interviews and comments in print, radio and television.

 Dakshta, Head- Priority Last Mile -100,000  Cybercafe's/CSC's/ Retail Members

Dakshta is passionate in her endeavor to protect the interest of the 100,000 Cybercafé, CSC's, and Retail members spread across the country, which provide eServices to majority of Indian Internet users preferring assistance.

She ensures that the Retail Partners can use the Connect9 platform free of cost and earn the highest margins; all this to ensure that their earning opportunities go up and improves their business viability.

Training and providing adequate support to them, guiding them on how to improve their business are some of the other areas she focuses upon.

Amrita, Director and Head Partner Win-Win

Apart from managing the overall operations, Amrita maintains key business relationship with all Alliance Partners.

She is zealous about giving an opportunity to ecommerce service providers from the Connect9 platform to ensure that their Product and Services reach across the country, thereby improving their business viability and reach. She is also committed to promote regional entrepreneurs producing specialty products, help them in setting up their own eShops ‘free of cost’ and offer their products across the globe to expand their business and create a level playing field, which would also give them the cost advantage as there would be no middle-man involvement.